PlanetRent: helping landlords and tenants build better relationships!
Mary-Anne Bowring 10/12/2019
2053
Why you need PlanetRent
If your tenants are calling you out to change their lightbulbs, you need PlanetRent - now!
Here’s something you might not expect. According to research from broadband and utilities provider Glide, more than a fifth of renters expect their landlord to fix their broken Wi-Fi - and more than a third think they should be responsible for changing their lightbulbs for them! The study surveyed 1,000 tenants who are either currently renting a property, or have previously rented, to find out which issues they expect their landlords to be responsible for dealing with. Other surprising findings were that one in seven tenants (14%) said they would leave a dispute over how to split bills with flatmates for their landlord to sort out and almost a quarter (23.2%) admitted they would leave a dispute over parking up to the owner of the premises to resolve.Of course, landlords are legally responsible for dealing with certain problems that arise both inside and outside rental properties on their tenants’ behalf. Obviously, where and when those responsibilities pass over to the tenant is not always clear. By downloading our PlanetRent app we make the tenant journey absolutely transparent - so both landlords and tenants know where they stand.
What do we do for the Landlord?
- we highlight along the journey what the landlord has to do / what their responsibilities are. For example, since the tenant fee ban came into force, it is now their responsibility to pay the inventory fee, and the system has been restructured to show this.
- PlanetRent provides service level agreements, so tenants know how fast repairs will be carried out.
- we automatically provide the How to Rent guide and deposit leaflet - which the landlord HAS to provide to each tenant when they move in or they get fined. This outlines all the tenant’s rights, responsibilities and obligations.
For the tenant:
- we automatically tell the council about a new tenant so they can recharge council tax to the correct person.
- we make the tenant’s cleaning responsibilities clear from the outset.
PlanetRent is lettings, automated. We make the tenant journey quick and simple and make it easy for landlords to remain compliant with all their responsibilities. So why not download the app today – its free!
Planetrent Properties
0208 0599 550 (for sales)
Under Offer: This term applies to a property where the landlord is considering an offer but remains on the market. It implies that further offers may still be considered until the landlord formally accepts or declines the current offer.
Let Agreed: This term indicates that a landlord has provisionally agreed to enter into a rental agreement with a prospective tenant, pending additional checks and referencing. It doesn't require the prospective tenant to have paid a holding deposit.
Let: This term signifies an established binding rental agreement between the landlord and tenant.
For both lettings and sales, the guidance addresses additional terms:
New On The Market: This term is used for a property not advertised since its last sale or rental. It should only be used for a brief period.
New Instruction: It applies to a property assigned to an agent for marketing recently, even if it was previously listed with another agent without being sold or rented.
New and Exclusive: This term refers to a property that is either new on the market or a new instruction, exclusively available through a specific agent or portal.
New Method of Sale/Let: This term is used when a property is being marketed for sale or rent using an alternative approach to the original advertisement, such as transitioning to an auction or sealed bid.
Reduced: This term indicates that a property's price has recently been reduced. The reduction should be genuine and comply with the Chartered Trading Standards Institute's guidelines on pricing practices.